Case workMental Health and Addiction Case Management in Los Angeles. One steady person who keeps care organized, keeps the family informed with consent, and helps a plan actually happen.
From The Blackburn Group. Last reviewed October 2026.
Case management in Los Angeles
The Blackburn Group offers private mental health and addiction case management in Los Angeles. A case manager helps one person and their family keep care organized, keep appointments and keep everyone on the same page, with consent. Call (888) 305-5422 to talk about what you need.
Care for addiction and mental health often involves many moving parts: a therapist, a psychiatrist, a treatment program, medicine, work or school, legal deadlines and worried family members. When no one is holding the whole picture, things fall through the cracks. A case manager is the person who holds it.
Case management is part of Blackburn Recovery Services, one area of service within The Blackburn Group. Because it sits inside a larger organization, your case manager can connect you to clinical care, monitoring or mentoring when they are needed, without starting over.
What happens when you call
We start by listening. Then we help you figure out whether case management is the right fit.
Here is what usually happens when you call (888) 305-5422:
- A real person answers or calls you back, and listens first. You do not need the right words or a diagnosis.
- We ask a few simple questions to help sort out what is going on. We want to know who you are worried about, what has changed, what has already been tried, and what feels most urgent.
- We point you to the right team inside The Blackburn Group, or to an outside resource if that fits better.
- Nothing is shared with anyone without consent. If the person you are worried about is an adult, we talk about what they have agreed to share.
If the person who needs support is an adult, we will talk about how they can be part of the decision. Case management works best when the person is involved, even if they are unsure at first.
Who we help
Case management helps when care is complicated, or when it keeps stalling.
- Adults leaving a treatment program who need a steady plan for the weeks after.
- People living with both a mental health condition and a substance use problem.
- Families who are tired of being the only ones keeping track of appointments and providers.
- Professionals who need care organized around work, quietly.
- People with court or work requirements who need records kept clean and organized.
- Families of young adults who are stuck and do not know where to begin.
Not sure if this is you? Call (888) 305-5422 and describe what is happening. We will tell you honestly whether case management makes sense.
How we work
A case manager does not replace therapy or medical care. They make sure the right care happens and keeps happening.
In general terms, a case manager may:
- Help build a plan that fits the person’s goals and needs.
- Find and coordinate providers, and help with scheduling.
- Keep track of appointments, medicine questions for the prescriber, and paperwork.
- Talk with therapists, doctors and programs when the person has given permission.
- Give the family regular updates, only with consent.
- Notice early warning signs and help adjust the plan before small problems grow.
Read more on our recovery services page. Our guide What does a case manager do? explains the role in more detail, and case management, mentoring or therapy can help you see which kind of support fits best.
When case management helps most
Some moments call for extra structure. These are a few of them.
The first weeks after treatment are a common time to bring in a case manager. Routines change quickly, and old stress comes back. Our guide on the first 90 days after treatment covers what families can expect.
Case management can also help when someone has been in and out of care, or when a family is not sure which provider to trust. It helps, too, when testing, legal requirements and treatment all need to line up. A case manager can work alongside Blackburn Monitoring, Blackburn Clinical Services or Blackburn Mentoring when the plan calls for it.
Helpful guides
Read these before or after you call.
Next steps
A short call is the easiest way to see if case management fits.
Call (888) 305-5422 or email info@theblackburngroup.org. You can also see how we work or our Where to start page.
If someone is in crisis, call or text 988. In an emergency, call 911.
Questions
What is the difference between a case manager and a therapist?
A therapist treats. A case manager coordinates. The case manager helps make sure therapy, medical care and other support happen on time and work together. Many people have both.
Will the family get updates?
Only with consent. For adults, the person decides what can be shared and with whom. Many people agree to regular family updates once they understand how it helps.
Can case management start after someone leaves treatment?
Yes. That is one of the most common times to start. The weeks after a program ends are when a clear plan and a steady contact can help the most.
Do you work with people who have both addiction and mental health concerns?
Yes. Coordinating care for both at the same time is a big part of what case management is for.
How do we start?
Call (888) 305-5422. We will listen, ask a few questions and explain what case management would look like for your situation.